You must adapt the mindset that you own your time. It’s yours to control, to protect, and to nurture. If you don’t take ownership of your time, someone else will—you’ve heard that before and it’s true. If you don’t nurture your time—tend to it—it’ll fade away and be wasted. Owning your time requires you to protect it from the outside intruders that want to take it from you—mostly in the form of interruptions and unproductive meetings. Continue reading
Training Webinar—Unlimited Usage
I’m excited to announce two new webinar recordings are available for roll out. “7 Slight Edges to Keeping Your Customers” and “Leading Service Teams, Coaching the 7 Slight Edges” have been wildly popular. I have led these workshops on a global level and now I’m putting them into a video format.
For $299.00 you will receive 12 downloadable installments of videos throughout 2014. Each recording has unlimited usage—train one employee or one thousand. I will lead your team through the participant workbook complete with exercises, insights and applications.
“7 Slight Edges to Keeping Your Customers” will empower all employees that they are capable of creating a customer for the company.
“Leading Service Teams, Coaching the 7 Slight Edges” will give your leaders the skills to coach the ‘7 Slight Edges’ so employees are engaged in delivering quality customer service to retain more customers.
Call or reply to me today. Sign up to start receiving your videos in January. Make 2014 the year you engage your employees, keep your customers and grow your revenues.